Yes. They are basic common courtesy. But just to be sure there's no misunderstanding, we also require all guests to agree to a courtesy contract.
Here are some additional reminders for both hosts and guests:
As a Host:
Please respond to all stay requests promptly whether or not you can accept them. If you cannot accommodate them, that is fine. Just let them know so they can make alternate plans. We monitor your response rate. If it falls below 50% you will be sent a warning, and if it falls below 25%, your location will be deactivated and cannot be reactivated until you've contacted us to discuss it.
As a Guest:
Our hosts offer free parking as a courtesy, which should never be taken for granted. Those in popular locations cannot accept every request. Please treat them like gold should you be lucky enough to have your request accepted.
We all know that plans often change when we're on the road. But once a host accepts and you've set up a scheduled stay, please treat it as you would a reservation you've paid for. Make every attempt to follow through. Don't leave a host wondering. If you need to change your arrival time or cancel altogether, let them know as soon as possible.
After a stay, please submit a referral for your host or your guest promptly. These will help fellow members and hosts make decisions. Feel free to leave a negative review as long as you confine it to the facts. Be polite but honest. If not, we may edit or delete it. There is also a section in the review form to leave private feedback visible only to the site administrators. Feel free to use this to let us know of issues that you don't wish to share publicly.