Yes, if a member contacts you to request a change in the dates of their approved Stay Request, you can make that change in our system.
Important: Changing the dates of a Stay Request will update your calendar and remove a parking spot from your inventory for the appropriate days so that you avoid accidentally having too many guests for the number of RV spots available.
Website
Log in to the website, click on Stays in the top menu, and locate the Stay Request that requires a date change in your Pending or Upcoming Stays list.
Pro Tip: Changing the dates on a Pending Stay Request will automatically Approve the Stay when you save the date change.
Click on the Stay Request to open the Stay Details page. Then click on the Change Date button at the top right corner of the Stay Dates section. This feature is available for both Pending and Approved Stay Requests.
This will open a window allowing you to change the dates by selecting a new start and end date for the Stay. Click the Change Dates button at the bottom to save the changes.
Pro Tip: Be sure to check your Blocked Dates as you consider changing the dates of a Stay Request to add Extra Nights. Your Blocked Dates will not show in this date window.
Please verify the Date changes in the next window, add additional notes as a reminder why you changed the Dates, and click the Change and Approve button.
It is good practice to also verify the new dates by viewing them at the top of the Stay Details page again and on the Stay Calendar.
Mobile Website
[instructions coming soon]
App
[instructions coming soon]