How do I manage my Stay Requests?
Updated over a week ago

The Stay Requests that you have made through our online Request A Stay system can be seen, their status checked, and they can be canceled on the website or the app.


After you have logged in, click on the Stays link in the top menu. Your Upcoming Stays will load by default, although you can view your Past & Canceled Stays from this page as well. Here, you will see Stay Request Cards for ever Upcoming Stay Request in our system. You can quickly see which Requests are still pending and which ones have been approved.

​Canceling a Stay Request

If you need to cancel your request, click on the appropriate Stay Request Card. Click on the Cancel button at the top of the Stay Request Details page. Add a note in the box that pops up. Then click the Yes, Cancel Stay button.

Your Upcoming Stays list will only populate Stays that have been booked through our online Request A Stay system. If you book with a Host who prefers to use email, phone, or text, these stays will not populate here, as we have no way to track them.

Mobile Web

[screenshots coming soon]


To find your stays in the App, click the Stays icon at the bottom of the home screen.

You will be able to view your Upcoming, Past, and Cancelled Stay Requests by clicking on the appropriate category under the page title - Stays. This page defaults to your Upcoming Stays.

Click on a Stay Request Card in the list to view the details of that Request.

On the Stay Request details page you can see all the details you need about the stay, whether it has been approved or is pending, get directions to the Host’s location, message the host, view the Host's profile, and even cancel the request (scroll to the bottom of the page).

Please note: Requests made by phone, email, or text will not appear in this list.

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