Opening your home and property to travelers through Boondockers Welcome is an incredibly generous act. As a host, you play a key role in creating memorable experiences for guests, and even small touches can leave a lasting impression. We've gathered insights from experienced hosts who have shared their best practices for enhancing the guest experience. Whether you're a new host or a seasoned pro, these tips can help you stand out and make every guest feel welcome. 😊
Workshop Video: You can view a video of a workshop we offered for our BW Hosts about Enhancing their Hosting experience.
1. Make a Great First Impression 👋
A warm welcome sets the tone for the entire stay. Consider these simple gestures to make guests feel at home:
Greet guests at curbside: Watch for their arrival and offer a friendly wave or smile.
Clarify directions in advance: Send a message with clear directions based on the guest’s route, especially if your property is in a rural or hard-to-find area.
Same-day bookings: If possible, offer flexibility by accepting same-day reservations, which can be a lifesaver for travelers in need of a last-minute stop.
2. Provide Helpful Local Information 🗺️
Sharing insider knowledge about your community can make a huge difference in your guests' stay. Hosts have shared these creative ways to provide helpful information:
Printed list of local attractions and eateries: Include popular restaurants, parks, hiking trails, and other points of interest.
Info sheet upon arrival: A simple handout with WiFi codes, contact numbers, and local tips is always appreciated.
Welcome packet or webpage: Some hosts create a dedicated web page or packet that guests can refer to for details about nearby amenities, dump stations, and more.
Maps and brochures: Pick up materials from your local Chamber of Commerce or tourist center to give guests a deeper dive into what’s around.
3. Add Thoughtful Touches 🎁
Thoughtful extras go a long way in making guests feel special. Here are some ideas to consider:
Welcome package: Include things like WiFi info, emergency contact numbers, and details about your property.
Fire pit, picnic table, or dog-friendly areas: If you have outdoor amenities, let your guests know so they can enjoy them.
Homemade treats: Some hosts go above and beyond by offering fresh bread, homemade dog treats (with pets’ names on the bag!), or even local stickers as souvenirs.
4. Highlight Key Details in Your Profile 📸
Your host profile is often the first impression for potential guests. Make sure your profile is complete and highlights all the important details. From the BW workshop, we emphasized these best practices:
Great Photos: Showcase your space with clear, well-lit photos that give guests an accurate sense of the parking area, amenities, and surroundings.
Complete Profile: Include detailed information about what guests can expect, including any rules, local attractions, and nearby services.
Accurate Response Times: Respond to stay requests as quickly as possible—guests appreciate prompt communication, and it increases your chances of getting great reviews.
5. Create Memorable Moments ✨
Beyond offering a place to stay, many hosts go the extra mile to create unique experiences for their guests. Consider these ideas:
Morning coffee invitation: Invite guests to enjoy a casual chat over coffee the morning after they arrive.
Point out unique local spots: Suggest bicycle paths, dog-walking areas, and hidden gems that only locals know about.
Seasonal perks or coupons: Partner with local businesses that offer guest discounts or special deals to make the stay even more memorable.
6. Encourage Open Communication 📞
Establishing clear communication helps ensure a smooth and enjoyable stay for everyone. Hosts have found success by:
Providing emergency contact info: Make sure guests know how to reach you if they need assistance.
Checking in after arrival: A quick message to confirm that guests have settled in comfortably shows that you’re attentive and available.
Sharing house rules and expectations upfront: Transparency helps avoid misunderstandings and ensures that guests know what to expect.
7. Make Use of Guest Feedback 📝
Don’t forget to learn from your guests! Encourage them to leave reviews and use their feedback to improve future stays. Consider asking:
What did they enjoy most?
Was there anything they wished they had known beforehand?
How could the experience be improved?
Final Thoughts 🌟
Being a Boondockers Welcome host is about more than providing a parking spot—it's about building connections, creating community, and sharing what makes your corner of the world special. By implementing these tips and tricks, you’ll not only enhance the guest experience but also enjoy more meaningful interactions and positive reviews. Happy hosting! 🚐