If you experience an issue with our app, such as unexpected behavior or trouble logging in, force-quitting our app may be able to solve it. Force-quitting an app stops it from running on your device, even in the background. Opening the app after a force quit allows a completely fresh instance of our app to start running.
Step-by-step guide:
Open the Settings app: on your Android device, usually represented by a gear icon.
Find and tap on "Apps": or "Apps & notifications" in the Settings menu.
Locate the HH app: You may need to tap "See all apps" or a similar option to view the full list.
Tap on the app's name - this will open the app's information page.
Tap the "Force Stop": or "Force Close" button.
Confirm your selection by tapping "OK" or "Yes" when prompted.
Open the HH app and log in.