It is important to cancel your Stay Request prior to the 24-hour period if you are not able to make a Stay. If you are within the 24-hour period it is your responsibility to cancel the stay and provide a reason for the short notice.
No-Show designation
Members who do not show up and do not contact the Host either via our Request A Stay system, messaging center, text, phone, or email will be considered a "no-show" by the Host. This scenario is very disruptive to the Host and takes away a valuable spot for a fellow RVer.
When a member is designated a No-show for an approved Stay Request, the member receives an automatic 1-star rating for that Stay Request.
Important: If you contact a Host and cancel a Stay Request the same day of that Stay Request by providing the Host with an explanation for their cancellation, you will not be marked a No-Show and will not receive the automatic 1-star member rating for the canceled Stay Request.
Excessive No-Shows
Excessive short-notice cancellations (without contacting the host with a reason) are subject to an account review. Parking Spots at Host locations are valuable to the Host. When a member contacts the Host and cancels the Stay Request, even it is the same day as the Stay, the spot that was reserved is now released, giving the Host the possibility of accepting another member for that spot.
Our No-Show policy
All No-Shows will result in an automatic 1-star Member review for that stay. These reviews can be seen by other Hosts.
The second No-Show will result in a follow-up from a Harvest Host Member Success representative to ensure you are well and nothing is preventing you from keeping your scheduled stays.
The third No-Show will result in a membership suspension for up to one year. No refunds will be provided.