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How do I upgrade my membership?
Updated over a month ago

You can upgrade your membership from your member dashboard. When you log into the website, you are taken to your member dashboard. Click on the button at the top right of the website with your photo and name and choose Membership from the drop-down menu.

Membership Page

You can review your current Membership Details just below your Membership Card. To change your membership plan, click the Change Plan button below the description.

Change Plan Page

Legacy Plans

Legacy Plans: If your current plan is a plan that we no longer offer to new members, you will see a banner at the top of the Change Plans page describing your Legacy Plan and showing the price you are currently paying.

Current Plans

For members with all other current plans, you will be presented with your upgrade options in the form of Plan Cards. Most benefits listed in each plan are links that offer more information. Click the Upgrade button at the bottom of the plan of your choice.

Confirmation Window

The window that pops up will describe the new plan you have chosen along with an itemization of the prorated charge to add the upgrade today and sync it with your current renewal date. You will also be shown the price for the upgraded membership at renewal. Click the Upgrade Now button to finish your upgrade.

Upgrades are available immediately after payment is made. Contact our Support by clicking on the green chat bubble at the bottom right corner of our website with any questions.

Payment Issues

If there is an issue with your payment method, the following warning will appear at the bottom of the page.

If you encounter this warning, click Billing Information in the left column menu, then Edit beside your credit card information to add a different payment method. Then choose your upgrade again.

Discounts

Two exciting details:

  1. Because you already purchased one of our memberships, we offer upgrades to you at a discounted price.

  2. When you choose to upgrade, we will prorate the upgrade so that you only pay for access to the new add-ons for the remaining duration of your initial membership year. Then at renewal time, you will get the annual discounted price for the total membership package.

*Upgrading your current membership includes a discount, therefore it cannot be combined with other discounts/coupons.*

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