We want you to be happy! At Escapees, our goal is to create a vibrant community of satisfied Members, Hosts, RV Parks, and Campground Partners.
New Memberships
We will happily refund your membership dues within the first 90 days of purchase. Rest assured knowing that we stand behind our product! To obtain a refund you must contact our team directly with a written request.
As stated in our Happy Camper Guarantee, this will be a one-time refund. If the account is reactivated in the future or the same Member opens a new account, no further refunds will be given. If a Member account is refunded, all membership discounts will be forfeited, and future reactivations will revert to current membership rates.
Membership Renewals
We will gladly provide a refund for memberships within the first 30 days after a renewal. To obtain a refund you must contact our team directly with a written request.
Memberships created through the Apple App
Where eligible for refunds, a purchase of a subscription in connection with an Application from the Apple App Store will be processed through the Apple App Store, under Apple’s refund policy, available at https://support.apple.com/en-us/HT204084. Please refer to the Apple refund policy for instructions on how to request a refund, or check the status of your refund.
*Please note that special event promotions are not eligible for a refund.