We want you to be happy! At Harvest Hosts, Boondockers Welcome, and Escapees, our goal is to create a vibrant community of satisfied Members, Hosts, RV Parks, and Campground Partners.
General Refund Policy
Harvest Hosts offers a simple and transparent refund policy centered on a one-time exception for each membership account as outlined in our Happy Camper Guarantee. This article outlines the general refund rules, specific scenarios where refunds apply, and restrictions on eligibility.
Refund Eligibility
New Memberships
New Harvest Hosts and Boondockers Welcome memberships are eligible for a refund within 90 days of purchase if the account has two (2) or fewer completed stays.
Escapees-only memberships are eligible for a refund within 30 days of purchase.
Refund requests submitted after the applicable refund window are not eligible for a refund.
Membership Renewals
Harvest Hosts and Boondockers Welcome membership renewals are eligible for a refund within 30 days of renewal, provided no stays have been completed since the renewal date.
Escapees-only membership renewals are eligible for a refund within 30 days of renewal.
Additional Terms
Refund eligibility is limited to one refund per account. Members who receive a refund and later rejoin will not be eligible for additional refunds.
Members who receive a refund will forfeit any legacy or grandfathered pricing. Any future membership purchase will be charged at the rates available at the time of reactivation.
Gift cards are non-refundable.
Purchases made through the Apple App Store are subject to Apple's refund policies and must be requested directly through Apple.
Members removed from the program for violations of our Terms & Conditions or community standards are not eligible for refunds.
Refunds are issued in the original transaction currency and amount charged (USD). Currency exchange rate fluctuations may result in differences between the refunded amount and the amount received by your financial institution.
Harvest Hosts reserves the right to deny refund requests where account activity, misuse, abuse of the refund policy, or other circumstances indicate the refund request is inconsistent with the intent of this policy.
Escapees Events
Registration fees and ticket purchases for Escapees events are subject to the specific cancellation and refund policy associated with each event. These policies are disclosed during event registration and at checkout.
Questions or Refund Requests?
Contact team@harvesthosts.com or use the chat bubble in the bottom-right corner of our website for assistance with cancellations and refund requests.
Refund Processing & Timelines
Reason for Refund: When contacting us within our refund eligibility requirements above, a reason for the cancellation/refund request is required.
Standard Processing Period: Refunds usually post to your account within 5–7 business days after confirmation.
Auto-Renew Reversals: Refunds processed on the same day of an auto-renewal typically appear as void transactions instead of separate refunds.
Membership Discounts: If a Member account is refunded, all membership discounts will be forfeited, and future reactivations will revert to current membership rates.
Memberships with Upgrades: If a new membership includes an upgrade, refunds for the upgrade may be processed separately, with separate email confirmations sent.
Prorated Refunds for Membership Adjustments: Refunds for downgrades or switching plans are calculated based on the unused portion of the membership term. Adjustments account for the price difference between the original and new plans.
For further details, please see Harvest Hosts' website and click Refund. If a refund is not possible, your membership benefits remain accessible until the term's end, unless set to renew automatically. Memberships can be canceled anytime by contacting support.