Canceling your Harvest Hosts membership is a straightforward process. This article provides a step-by-step guide to help you choose the best method for your situation. Included are instructions for immediate cancellations, term-end cancellations, handling refunds, and managing memberships purchased through third parties like the Apple App Store.
Important: Cancelations of memberships purchased directly with Harvest Hosts must be done from the Member section of the website.
Types of Cancellations:
Cancel next year's renewal
To cancel your membership at the end of your membership year, log in to the website. Click on the button at the top right with your photo and name, and choose Membership from the drop-down menu.
Click the Cancel My Membership link at the bottom below your membership details. This will cancel your membership at the end of the term so you can use it for the remainder of the membership year.
Scroll down to the bottom of the pop up window and click the Cancel My Membership link.
Fill out the cancellation form and click the Cancel My Membership link at the bottom to finish your cancellation.
This turns off the auto renewal feature for your membership so that it will now cancel instead of renewing on its NEXT anniversary date.
Cancel and request a refund (if eligible)
If you would like to cancel your membership within a 90-day window from the initial purchase or 30 days from your renewal, you can cancel and request a refund by contacting us.
As stated in our Happy Camper Guarantee. This is a one-time refund. If the account is reactivated in the future, or the same member opens a new account, no further refunds will be given.
Important:
Refunds will not be given if two or more stays have been completed within the 90-day period.
If a member account is refunded, all grandfathered membership discounts will be forfeited. Future reactivations will revert to current membership rates.
To request a Refund, click on the green Chat/Help icon at the bottom right corner of our website. Then select the "Send us a Message" button and we would be happy to handle this for you!
Handling Third-Party Subscriptions (Apple App Store, etc.)
Memberships purchased through the Apple App Store or similar platforms must be managed via those platforms. For Apple users:
Navigate to your subscriptions in the App Store.
Locate your Harvest Hosts membership and follow the prompts to cancel.
Note: Refunds or changes to subscription terms are handled by Apple, not Harvest Hosts.
Apple’s refund policy: https://support.apple.com/en-us/HT204084.
Refund Policies and Timelines
Refunds are subject to Harvest Hosts' Terms and Conditions and typically follow these guidelines:
Refunds are only given within a 90-day window from the initial purchase or 30 days from your renewal.
Refunds are processed within 5-7 business days. A confirmation email with details will be sent.
Refunds are generally limited to one per account subscription.
Managing Auto-Renewal Settings
Auto-renewal settings can only be managed through the Harvest Hosts website. Ensure you:
Cancel at least one day before your renewal date.
Update payment details to avoid unintended cancellations due to expired cards.
If necessary, contact customer support to verify auto-renewal is disabled.
Frequently Asked Questions (FAQs)
Q: Can I reactivate my membership later if I cancel now? A: Yes, you can rejoin Harvest Hosts at any time after cancellation.
Q: Will I lose access immediately upon cancellation? A: If you cancel at the end of your membership term, your access continues until the end of the term. If you request a refund, you will lose access immediately.
For further assistance, please contact the Harvest Hosts support team by clicking on the Chat bubble at the bottom right corner of our website.