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What Are Host FAQs and How Do I Use Them?

Host FAQs answer Members’ most common questions right in the messaging system, so you can spend less time going back and forth.

Why use Host FAQs?

  • Saves you time

  • Sets clear expectations for Members

  • Makes hosting easier

What to include

Think about the questions Members ask you most, like check-in times, parking, or what to expect when they arrive. Add those as FAQs with your answers, and Members will see them before they message you.

You may also notice some suggested FAQs already waiting for you. We drafted these based on your message history, using the questions Members ask most and how you typically respond. Just review them, make any edits, and turn on the ones you’d like Members to see. You can always add your own, too!

To get started:

  1. Sign in to your Host Dashboard

  2. Go to the Messages tab

  3. Click FAQs in the top left corner

  4. Edit or add your questions and answers

  5. Set each FAQ to Active

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