Host FAQs answer Members’ most common questions right in the messaging system, so you can spend less time going back and forth.
Why use Host FAQs?
Saves you time
Sets clear expectations for Members
Makes hosting easier
What to include
Think about the questions Members ask you most, like check-in times, parking, or what to expect when they arrive. Add those as FAQs with your answers, and Members will see them before they message you.
You may also notice some suggested FAQs already waiting for you. We drafted these based on your message history, using the questions Members ask most and how you typically respond. Just review them, make any edits, and turn on the ones you’d like Members to see. You can always add your own, too!
To get started:
Sign in to your Host Dashboard
Go to the Messages tab
Click FAQs in the top left corner
Edit or add your questions and answers
Set each FAQ to Active
